10 Tips for Optimizing Search for HTML5 Outputs MadWorld 2018 Conference, San Diego, USA 4-6 June, 2018 and MadWorld Europe 2018 Conference, Prague 10-12 September, 2018 |
10TipsforOptimizingSearchforHTML5Outputs.pdf |
Introducing CSS Flexbox Layout MadWorld Europe 2018 Conference, Prague 10-12 September, 2018 |
IntroducingCSSFlexboxLayout.pdf |
Global Project Linking and External Resources (Presented with Thomas Bro-Rasmussen) MadWorld 2018 Conference, San Diego, USA 4-6 June, 2018 and MadWorld Europe 2018 Conference, Prague 10-12 September, 2018 |
GlobalProjectLinkingandExternalResources.pdf |
MadCap Capture - Beyond the Basics MadWorld 2018 Conference, San Diego, USA 4-6 June, 2018 |
MadCapCapture-BeyondtheBasics.pdf |
Re-use Strategies for Topic-based Authoring TCUK 2017 Conference, Nottingham, UK 26-28 September, 2017 |
Re-useStrategiesforTopic-basedAuthoring.pdf |
Introduction to MadCap Mimic MadWorld 2017 Conference, San Diego, USA 2-5 April, 2017 |
IntroductionToMadCapMimic.pdf |
Deep Dive with RoboHelp and Flare WritersUA Conference for Software User Assistance, Mountain View, CA, USA 14-15 April, 2016 |
Deep_Dive_with_RoboHelp_and_Flare.pdf |
Using MadCap Flare with Source Control MadWorld 2016 Conference, San Diego, USA 10-12 April, 2016 |
Using_MadCap_Flare_with_Source_Control.pdf |
Migrate Legacy Word Documentation into MadCap Flare MadWorld 2015 Conference, San Diego, USA 12-14 April, 2015 |
Migrate_Legacy_Word_Documentation_into_MadCap_Flare.pdf |
Tools and Techniques for Creating Responsive Web Content TCUK 2014 Conference, Brighton, UK 16-18 September, 2014 |
ToolsandTechniquesforCreatingResponsiveWebContent.pdf |
Smart Ways to Re-use Content TCUK 2014 Conference, Brighton, UK 16-18 September, 2014 |
SmartWaystoRe-useContent.pdf |
How long is a topic? UA Europe 2014 Conference, Kraków, Poland 5-6 June, 2014 |
HowLongisaTopic.pdf |
Tool Support for Creating Mobile User Assistance UA Europe 2014 Conference, Kraków, Poland 5-6 June, 2014 |
ToolSupportforCreatingMobileUserAssistance.pdf |
RoboHelp: Evolving Features and Methods WritersUA Software User Assistance Conference, Memphis, TN 11-14 March, 2012 |
RoboHelp_Evolving_Features_and_Methods.pdf |
Seven Secrets of Successful Software Demos UA Europe Conference, Brighton, UK 16-17 June, 2011 |
Seven_Secrets_of_Successful_Software_Demos.pdf |
Help Authoring Tool Comparison WritersUA Software User Assistance Conference, Long Beach, CA 13-16 March, 2011 |
HAT_Comparison_2011.pdf |
Turning Search Into Find 2010 AODC Conference, Darwin, Australia (Also presented at 2009 UA Europe Conference, Cardiff, UK and at 2010 WritersUA Conference, Seattle, WA, USA) |
Turning Search Into Find.pdf |
Enabling Feedback and Collaboration in Software Help UA Europe Conference, Cardiff, UK 17th September 2009 (Also presented at 2009 AODC Conference, Melbourne, Australia and at 2010 WritersUA Conference, Seattle, WA, USA) |
Feedback_and_Collaboration_in_Software_Help.pdf |
A Pattern Language for Information Architecture TCUK Conference, Derby, UK 23rd September 2009 (Also presented at 2009 AODC Conference, Melbourne, Australia) |
Pattern_Language_for_Information_Architecture.pdf |
Generating Quality Print Output from MadCap Flare or Blaze WritersUA Conference, Seattle, WA, USA 31st March 2009 |
Generating_Quality_Print_Output_from_Flare_or_Blaze.pdf |
User-Centred Design of Context-Sensitive Help AODC Conference, Melbourne, Australia 21st May 2009 (Also presented at WritersUA, Seattle, 2009) |
UCD_of_CSH_AODC_2009.pdf |
UA Cycles Keynote Presentation for Annual ISTC Conference, UK 24th September 2008 |
UA_Cycles.pdf |
Creating Table Styles in CSS UA Europe 2008 Conference, Edinburgh, UK 18-19th September 2008 |
Table_Styles.pdf |
Guided Help: A Revolution for Software Help and Support? AODC Conference, Gold Coast, Australia 16th May 2008 (Also presented at: Online Help Conference - Europe 2007 and WritersUA 2008) |
Guided_Help_AODC.pdf |
All You Need to Know About Capturing Screens WritersUA Conference, Long Beach, CA, USA 28th March 2007 |
Screen_Capture_Tools_and_Techniques.pdf |
Benefits and Liabilities of Microsoft HTML Help WritersUA Conference, Long Beach, CA, USA 27th March 2007 |
Benefits_and_Liabilities_of_Microsoft_HTML_Help.pdf |
Comparison of Help Authoring Tool Workflows & Paradigms TICAD Conference, Warwick, UK 22nd November 2006 |
Authoring_Tool_Paradigms_(TICAD).pdf |
New Trends in Online Help tcworld Conference, Wiesbaden, Germany 8-10th November 2006 |
New_Help_Trends.pdf |
Designing Embedded User Assistance for an Inductive UI WritersUA Conference, Palm Springs, CA 9-12th April 2006 |
Designing_Embedded_UA_for_an_Inductive_UI.pdf |
Introducing MadCap Flare WritersUA Conference, Palm Springs, CA 9-12th April 2006 |
MadCap Flare Introduction.pdf |
Seven Plus or Minus Two - Put to the Test ISTC Conference, Coventry, UK 23-25th September 2005 |
Seven Plus or Minus Two - Put to the Test.pps |
User Assistance Tool Kit WritersUA Europe Conference, Amsterdam, Netherlands 16-17th September 2005 |
User Assistance Tool Kit.pps |
Comparison of Help Authoring Tool Workflows & Paradigms Australasian Online Documentation Conference, Melbourne, Australia 4-6th May 2005 |
Comparison of Help Authoring Tool Workflows & Paradigms |
DHTML Layering Techniques for HTML-based Help WritersUA Conference, Las Vegas, USA 20th - 23rd March 2005 |
DHTML Layering Techniques for HTML-based Help.pps |
Enhance eLearning with Captivate Macromedia MX Event, London, UK 16th November 2004 |
Enhance eLearning with Captivate.pps |
Working with Cascading Style Sheets 2nd European Information Development Conference, Wiesbaden, Germany 10-11th November 2004 |
Working with CSS.pps |
Hot Trends and Cool Tools WritersUA Europe Conference, London, UK 29-30th October 2004 |
Hot Trends and Cool Tools.pps |
Introduction to Windows "Longhorn" (Vista) Help WritersUA Europe Conference, London, UK 29-30th October 2004 |
Introduction to Windows Longhorn Help.pps |
Single-Sourcing with RoboHelp X5 WritersUA Europe Conference, London, UK 29-30th October 2004 |
Single-Sourcing with RoboHelp X5.pps |
The End of Help As We Know It Keynote Presentation Yggdrasil Conference, Lillehammer, Norway 4th - 5th October 2004 |
The End of Help As We Know It.pps |
Designing Succesful Help for Web Applications 49th STC Conference, Nashville, USA 5-8th May 2002 |
Designing_Successful_Help_for_Web_Apps.pdf |